IT Infrastructure & Business Technology Professional specializing in Systems Administration, Technical Support, Networking, Operations and Workplace Technology.
IT Infrastructure & Business Technology Professional with over a decade of multidisciplinary experience supporting corporate offices, educational institutions, renewable energy organizations, telecom operations and media environments.
Experienced in systems administration, technical support, workstation deployment, Microsoft 365 administration, office networking, infrastructure maintenance, documentation and day-to-day IT operations. Known for combining technical problem-solving with business understanding to deliver reliable technology solutions that support organizational growth.
Currently working as a Systems & Network Administrator while continuing to expand expertise in networking, infrastructure management, workplace technology and business IT solutions.
A multidisciplinary career combining IT Infrastructure, Systems Administration, Technical Support, Operations and Business Technology.
Responsible for maintaining business-critical IT infrastructure, Microsoft 365 administration, workstation deployment, technical support, network troubleshooting and operational continuity across departments.
Led IT support and infrastructure operations across Smartbiz-operated educational brands including Enablers Group (WORC, Enablers College of Technology and School of Enablers), Arfa Karim Technology Incubator and Career Institute. Managed networking, user support, workstation deployments, documentation, digital operations and technology coordination.
Delivered technical support, operating system deployment, hardware troubleshooting, software installation, office networking and end-user support while assisting day-to-day business operations.
Provided technical assistance, workstation setup, user support and operational technology coordination within a telecom environment.
Supported office technology, workstation maintenance, software deployment and daily operational IT requirements.
Maintained newsroom workstations, resolved technical issues and supported media production technology.
Maintained office technology, supported reservation systems, performed hardware maintenance and assisted users with day-to-day IT operations.
A professionally formatted PDF version of my latest resume is available for recruiters, hiring managers and organizations seeking expertise in IT Infrastructure, Systems Administration, Technical Support and Business Technology.
I welcome conversations regarding Systems Administration, IT Infrastructure, Technical Support, Network Administration and Business Technology opportunities.